Conversing with one “difficult, abrasive” male colleague constantly interrupting made Vrnda Boykin sweat. “I was angry,” she says. Despite the discomfort, the senior programme manager at software company HubSpot repeatedly returned to the discussion. For her interlocutor was not human but a chatbot — or “coachbot” — she had asked to act like a vexatious … Read more
Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. When a small Chinese artificial intelligence lab showed in January how to build a large language model that outperformed OpenAI’s ChatGPT at a fraction of the cost, the tech world went into a tailspin and … Read more
Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. The use of artificial intelligence has the capacity to boost productivity but the powerful technology also puts workers’ mental health at risk as it erodes traditional ways of collaborating. ChatGPT and other generative AI tools … Read more
The debut of OpenAI’s ChatGPT sparked a wave of experimentation with artificial intelligence in business education and, more than two years on, the technology is reshaping how knowledge is delivered and absorbed. Challenges nonetheless persist: adoption is uneven, ethical concerns linger and the role of human instructors continues to evolve, even as AI cements its … Read more
Potential students are seizing the chance to go for online MBA-style programmes that offer flexibility, affordability and are tailored to their needs as they question the value of a traditional business school qualification. Rivals to long established schools are queueing up to offer training: from full MBAs offered by digital, mobile-first platforms such as Quantic … Read more
The writer is inventor of the World Wide Web and co-founder of Inrupt and the Open Data Institute People sometimes ask me how I think the World Wide Web is doing 35 years after its invention, and I have to admit, like them, to reservations. Reservations of two sorts: the dysfunctional nature of some aspects … Read more
Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Social media groups, search engines and messaging apps will next week be told to bring in strict measures to remove illegal material quickly and reduce the risk of such content, under new rules from the … Read more
Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. China’s biggest maker of the laser sensors used in self-driving cars plans to open its first overseas plant next year as customers urge it to shield itself from geopolitical tensions. Shanghai-based Hesai, already embroiled in … Read more
Hundreds of US companies have removed references to “diversity, equity and inclusion” from their annual reports in a rapid pullback from the corporate values that have become a target of President Donald Trump’s administration. More than 200 of America’s largest corporate groups have culled mentions of DEI and related terms such as “diversity”, according to … Read more
When Mark Zuckerberg announced his “free speech” overhaul to Meta’s content moderation in January, the unexpected pivot was the culmination of months of planning with a tight-knit inner circle driven by one key adviser: Republican lobbyist Joel Kaplan. According to interviews with multiple current and former Meta employees, Kaplan has risen over the past decade … Read more